How I'd Approach Your Problem

A 5-step framework for diagnosing complex business problems. 25 years of pattern recognition.

The Framework

  1. Map the system: What are the actual inputs, outputs, and feedback loops?
  2. Find the constraint: Where is the bottleneck?
  3. Identify the incentives: Who benefits from the current broken state?
  4. Benchmark against the best: What does the best version of this look like?
  5. Design the replacement: What's the minimum viable intervention that breaks the constraint?