I have a confession: I love to tip. I know the practice is problematic in many ways – from increasing racial inequity in compensation to making sexual harassment from customers more difficult to root out, to allowing the service economy to skirt our already inadequate minimum wage laws even further. But hiding fees in the transparent age is just bad business.
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Trust It may be the most overused, least appreciated, most haphazardly defined word in modern life. Yet, it makes online
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Apologize You may have heard: Toronto mayor Rob Ford recently apologized for smoking crack. His apologies are fun to watch.
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“The goal as a company is to have customer service that is not just the best but legendary.” – Sam
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The Summit Series Does it Right, But PLEASE Don’t Go Have you ever had a perfect weekend? A perfect experience?
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It turned out Gregory also has a day job, one even more confounding and mysterious than enchanting strangers with a musical performance. Gregory also runs Infuse Creative, a company that specializes in the black art and dark science of search-engine optimization, branding, media planning and buying.
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Truth And Bias Are Mutually Exclusive? Overheard in my email box, by a journalist/media dude that chose to not be identified.
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