Latest Tony News
I Apologize. Not Me. Nix “I Am Sorry” From Our Lexicon
Apologize You may have heard: Toronto mayor Rob Ford recently apologized for…
The Spirit of Suck-cess – The True Cost of Ultra Low Cost Airlines
“The goal as a company is to have customer service that is…
I Am Just Saying,,, Nothing!
Words of sound and fury signifying nothing. Let’s ditch these meaningless placeholder words…
