Why Good Service Is All About Trust
“My supervisor will just tell you the same thing” Or, Who Needs MacMall In an Apple Store World? By Tony
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auto
Where’s My Flying Car … and an Efficient IT Market?
The question is, will our IT world – at least the B-to-B side of it – see the same fate before we see a truly impartial market for it? I hope not, but if we don’t want to see Silicon Valley turn into Detroit, we need to sharpen our instincts and stop trusting IT industry myths. As with the auto industry, these myths sprout on all sides:
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